# Privacy Policy

**Effective date: October 13, 2026.**

This policy explains how Trident Event Group Inc. ("Trident Event Group", "we", "us") collects, uses and protects personal information through tridenteventgroup.ca and our division websites, including Trident Music, Trident Films, Trident Studios, Trident Photobooths and Roam Content. We follow Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

## What we collect

- **Inquiry and booking details** you send us through forms, email, phone or text: your name, email address, phone number, event date, venue or location, the services you're interested in and any notes you share about your event.
- **Booking records** once you hire us: contracts, invoices, payment status and event planning details such as timelines and music or shot lists.
- **Website usage data** collected by analytics tools and cookies: pages visited, approximate location, device and browser type, and how you arrived at the site.
- **Podcast submissions** if you apply to be a guest or send us a question or story.

## How we use it

We use your information to answer your inquiry, check availability, prepare quotes, plan and deliver your event, send contracts and invoices, and keep in touch about your booking. We use website analytics to understand which pages are useful and to improve our sites. We do not sell your personal information.

## Cookies and analytics

Our websites use analytics tools that set cookies to measure visits and page usage. You can block or delete cookies in your browser settings; the site will still work.

## Who we share it with

We share personal information only with service providers we need to run our business and deliver your event, such as our booking/CRM software, payment processors, email and file-delivery services, and team members or contractors working your event. They may use it only for that purpose. We may also disclose information when required by law.

## How long we keep it

We keep inquiry and booking information for as long as needed to deliver your event and meet our accounting and legal obligations, then delete or anonymize it.

## Your choices and rights

You can ask to see the personal information we hold about you, correct it, or ask us to delete it, and you can withdraw consent to marketing messages at any time. Email hello@tridenteventgroup.ca and we will respond within 30 days.

## Contact

Trident Event Group Inc., 19 Premier Avenue, Brandon, MB R7B 3N9, Canada · hello@tridenteventgroup.ca · +1 431-441-2676. If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada.

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Trident Event Group Inc. · 19 Premier Avenue, Brandon, MB R7B 3N9, Canada · hello@tridenteventgroup.ca · +1 431-441-2676

Pages: [Home](https://www.tridenteventgroup.ca/index.md) · [About](https://www.tridenteventgroup.ca/about.md) · [Contact](https://www.tridenteventgroup.ca/contact.md) · [Privacy](https://www.tridenteventgroup.ca/privacy.md) · [Podcast](https://www.tridenteventgroup.ca/podcast.md) · [Roam Content](https://www.tridenteventgroup.ca/roam.md) · [Careers](https://www.tridenteventgroup.ca/careers.md) · [Agent guide](https://www.tridenteventgroup.ca/llms.txt)
